Refund Policy


At, we are committed to ensuring a seamless experience for our customers. We understand that sometimes unforeseen circumstances may require you to seek a refund. This policy outlines the conditions under which refunds will be issued, the process to claim one, and the timelines involved.

General Conditions for Refund

Refunds Process

Refunds will only be issued for services that have a refund policy mentioned at the time of booking.

Refunds Requests

Refund requests made after the service has been rendered or post the expiry of the service date will not be entertained.

Payment Mode

Refunds will be made to the original mode of payment used during the booking.

Specific Conditions based on Service Type

Refunds for cancellations made 30 days before the start date will be processed at 90% of the total booking amount.

Cancellations made 15-29 days before the start date will qualify for a 50% refund.

Cancellations made within 14 days of the start date will not be eligible for a refund.

Air Tickets

Refund policies for air tickets will primarily adhere to the refund conditions set by the airline. An additional service charge might be deducted by for processing the refund.

Hotel Bookings

Hotel bookings are subject to the refund policy of the respective hotels. Any additional charges levied by will be clearly communicated during the booking process.

Visa Services

Fees for visa services are non-refundable once the application is processed.

Visa Services

Fees for visa services are non-refundable once the application is processed.

Processing Refunds


Once the refund request is approved, we will initiate the refund to your original mode of payment. This might be a bank transfer, credit card refund, or any other payment method used at the time of booking.


The processing time for refunds may vary based on the mode of payment:

- Credit Card: 10-15 business days

- Bank Transfer: 7-10 business days

- Other Payment Methods: Duration will be communicated at the time of refund initiation.

How to Request a Refund

Visit our 'Contact Us' page on Fill in the necessary details and clearly mention your refund request, booking ID, and the reason for the refund. Our customer service team will get in touch with you within 48 hours to process your request.


In certain cases, due to exceptional circumstances, exceptions to this policy may be made. These will be at the discretion of the management.

Final Note

We advise our customers to read and understand the refund policy thoroughly before making any bookings. This ensures clarity and helps in avoiding any discrepancies at a later stage. For any further queries or assistance, our customer support team is available to guide and assist. Your trust and satisfaction remain our utmost priority.

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