Privacy Policy
Forever Tourism Privacy Policy
Effective Date: February 13, 2024
Welcome to Forever Tourism Pvt. Ltd., your premier partner for unforgettable travel experiences in Dubai and beyond. At Forever Tourism, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information.
Introduction
Forever Tourism Pvt. Ltd. (referred to as "we," "us," or "our") operates the website forevertourism.com and provides travel and tourism-related services. We recognize the importance of privacy for our customers (referred to as "you" or "your") and commit to treating your personal data with respect, integrity, and in accordance with applicable laws.
This policy applies to information we collect through our website, services, and any other digital platforms where this policy is displayed.
Information We Collect
Personal Data
Identifying Information: Name, email address, phone number, and passport details.
Financial Data: Payment details, including credit card and bank account information, required for processing transactions securely.
Travel Preferences: Information about your travel preferences, including meal requests, seating preferences, and accommodation details.
Usage Data
Website Interactions: Data collected via cookies and similar technologies detailing your interactions with our website, such as pages visited, content viewed, and search queries.
Sensitive Information
Health Information: Medical conditions or disabilities for which you may require special accommodation during your travel.
How We Use Your Information
Service Provision: To fulfill our service obligations, including travel bookings, accommodations, and any requested special arrangements.
Communication: To provide updates, offers, and important information related to your bookings and inquiries.
Improvement and Personalization: To understand customer preferences, improve our services, and personalize your experience.
Security and Fraud Prevention: To protect against unauthorized access, fraud, and investigate potential breaches.
Sharing of Information
Third-Party Service Providers: We share information with airlines, hotels, and other partners to facilitate your travel plans.
Legal Requirements: We disclose information when required by law or to protect our rights and safety of others.
With Your Consent: We may share information with other parties based on your explicit approval outside the aforementioned scenarios.
Data Protection
We implement a robust security framework that includes technical, administrative, and physical controls designed to safeguard your personal data against unauthorized access, use, alteration, and destruction.
Your Rights
You have rights regarding your personal data, including the right to access, correct, delete, or restrict its use. You can also withdraw consent at any time by contacting us.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze how our services are used. You have the option to accept or reject cookies, but this may affect the availability of some website features.
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. We will notify you of any significant changes and indicate at the top of the policy when it was last updated.
Contact Us
For any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: info@forevertourism.com
- Address: Office No # 111, P.O Box 125287, Dubai - UAE
Payment and Travel Information
Payment Instructions
Payments should be made directly to the cashier, and obtaining an official receipt is mandatory. We do not accept cash payments exceeding INR 50,000.
Late Payment Charges
A 24% annual interest rate applies to overdue bills, emphasizing the importance of timely payments.
Document Authentication
This document is valid without a physical signature due to its computer-generated nature.
Travel Advisory
Hotel Timings and Identification
Please adhere to hotel check-out times and carry valid ID at all times for identification.
Connectivity and Environmental Care
Check roaming charges with your provider and respect Dubai’s cleanliness and environmental policies.
Cultural Sensitivity and Shopping
Dress modestly in public areas and retain receipts for high-value purchases.
Safety Guidelines and Accommodation Expectations
Follow all safety guidelines for outdoor activities and manage expectations regarding hotel services.
Cancellation and Refund Policy
Cancellation charges apply as detailed in our cancellation policy communicated at booking. We strive for flexibility but also seek to protect the interests of all parties involved.
Optional Add-Ons
Enhance your travel experience with our range of optional add-ons, from adventure activities to luxury and wellness experiences, ensuring a tailored travel package that meets your desires.
By booking with Forever Tourism Pvt. Ltd., you acknowledge and accept the terms outlined in this policy, along with our commitment to providing a memorable and secure travel experience.