Cancellation & No Show Policy

Introduction

Your trust and satisfaction are of utmost importance to us. We understand that sometimes, plans change, which is why we have a clear and structured cancellation and no-show policy in place. We encourage our customers to thoroughly understand these policies to avoid any inconvenience.

Cancellation Policies

General Guidelines

Different services have their distinct cancellation policies. This encompasses Visas, Air tickets, tours, and hotel bookings. Ensure you are well-acquainted with these policies before finalizing your booking.

Combo Tours

Combo tours can be canceled as a whole. However, if a customer chooses to cancel just a single tour within the combo, the special combo offer will no longer be applicable.

Tourist Visa

For tourist visas, once the payment is confirmed, the visa application will be processed. Any cancellation post this point will result in a forfeit of the amount, based on the details provided by the client at the time of booking.

No Show Policies

General Guidelines

Failure to utilize the ticket or service on the specific date mentioned will be considered a "no show".

Consequences of No Show

No refunds or amendments will be entertained in cases of no shows. This rule applies uniformly across all services including transportation.

Cancellation Procedures

Request Procedure

Upon your decision to cancel, kindly reach out to us at the earliest. This helps in minimizing inconvenience for all parties involved.

Confirmation of Cancellation

Once we receive your cancellation request, our dedicated agents will get in touch with you, either through e-mail or a telephone call, confirming the cancellation and briefing you about any associated charges.

Responsibility Clause

Please ensure you receive a confirmation from our end regarding your cancellation request. We hold no responsibility for cancellations that have not been mutually confirmed.